- Added an option to select which monitor to display
- Bumped every quality level FPS limitation - Very High is now set to 30 FPS
- (2026/01/20) Windows: Unattended ID is now displayed in the Unattended section
- (2026/01/20) Bumped every quality level viewer mouse position capture rate to improve responsiveness
- (2025/08/06) Windows: improved remote sessions viewer interface and user experience to a more modern and practical design
- (2025/09/10) Windows: support remote support id with 4 digit suffixid
- (2025/09/10) Dashboard: browser timezone is now used in session dates instead of UTC
- (2025/09/24) Improved frame rendering time when viewer is maximized/full screen
- You can now connect to a specific session (active RDP or console) when accessing unattended Windows computers
- Windows: RDP session sharing is now fully supported, the client number limitation started per Windows user has been removed
- Remote keyboard IME is now working on both Windows and MacOS
- MacOS: opening the admin console from the client now opens it in the browser directly
- API: pass UTC on body response to avoid some proxy deleting custom http headers
- Version 4.1 has been fully redesigned, with a strong focus on improving the user experience
- Windows: fixed UAC screen capture failing on specific computers
- Windows: fixed viewer crashing when connecting on specific computers
- MacOS: improved the organization of buttons in the viewer's lateral menu
- Windows customization: tabs and sections visibility can be set by user
- (2025/02/04) Improved overall encoding/decoding/rendering performance and resource usage
- (2025/02/04) Improved FPS stability for a smoother experience
- Freshdesk integration: session agent can now link a Remote Support session to a Freshdesk ticket, so that chat content, remote system info and files uploaded are added as a private note to the ticket
- When a session is started from Computers menu, the title of the viewer window includes computer surname instead of remote machine name
- (2024/12/11) Windows: improved the organization of buttons in the viewer's lateral menu
- (2024/12/11) Improved unattended access: connection times are now faster and consistent
- Windows & macOS clients now support drag&drop to upload files
- Admin elevation is now asked only once to capture UAC screens
- Added a button in the viewer context menu (settings button) to enable/disable direct connection
- (2024/03/07) Windows: added a button in the viewer context menu to enable/disable fullscreen (and in fullscreen mode, a button to pin/unpin the menu)
- MACOS: client can now be customized
- (2024/01/30) Added automatic peer-to-peer connections for enhanced performance and improved latency
- (2024/02/13) Viewer: Added common shortcuts during a session with CTRL+ALT+SHIFT+key
- (2024/02/13) MACOS: Lite mode is now also available
- Administration Console: fostering collaboration among users within your subscription
- (2023/09/13) Customization: added a new setting to set the password length of the generated client
- (2023/09/13) Customization: added a new setting to make the password of the generated client persist once generated
- (2023/10/11) Subscription: added migration of folders and computers of anonymous account when login using a registered account
- Major performance improvements on screen capture - up to 5x more FPS
- Reduced overall CPU usage
- Remote mouse cursor is now showing only when needed
- Improved handling of reconnection scenarios
- Added unattended access activation using command line
- Added Startup Menu shortcut to run the client
- Client now only need to allow traffic on port 443
- Removed the limit of 1 Remote Support client per server
- (2023/01/09) Session recording: sessions can now be recorded as video files
- (2023/01/09) Screenshots: screenshots can be taken during sessions
- (2023/01/09) Customization: texts and icons color can be changed to better fit branding
- (2023/01/09) Location and size of viewer window is saved when closed, and reloaded at start
- Launch of TSplus Remote Support V3
- TSplus Remote Support becomes a SaaS, simplifying screen sharing to the maximum
- Keeps every features of the previous version
- No account creation required
- TSplus Remote Support 2.30 includes all the improvements and fixes released in previous versions
- (2022/07/25) Clicks by the viewer on mouse buttons XBUTTON1 and XBUTTON2 are now handled
- (2022/05/10) Setup: fixed setup program failed to install on Windows 7 SP1
- (2022/05/12) Web Portal: fixed error 500 occuring when authenticating as an agent
- TSplus Remote Support 2.20 includes all the improvements and fixes released in previous versions
- Added Korean translation
- (2022/03/01) Setup: automatically download prerequisites
- (2022/03/01) Setup: added new modern setup
- Added new "Remote Computers" section to add and manage unattended computers access (renamed previous "Remote Computers" section to "Remote Sessions")
- Added the ability to organise "Remote Computers" by group
- Added a command prompt access on available unattended computers
- Added language selection on web console and remote support client
- Launch of TSplus Remote Support
- Easy Windows Desktop Session Sharing
- Remote Control
- Remote copy/paste
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