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Current v19 TR
Gelişmiş Özellikler

Troubleshooting Client/Agent Logs

When experiencing latency issues, screen freezes, crashes, updates, etc. You must send the Agent and Server logs to the support team to analyze the problem. You will find a button in the Settings tab to generate logs and send them to us by email at support@tsplus.net Agent Version Client Version Logs Export

When experiencing latency issues, screen freezes, crashes, updates, etc.
You must send the Agent and Server logs to the support team to analyze the problem.

You will find a button in the Settings tab to generate logs and send them to us by email at support@tsplus.net

Agent Version

TSplus Remote Support logs

Client Version

TSplus Remote Support logs

Logs Export

TSplus Remote Support logs export

TSplus Türkiye

Need help with this topic?

The TSplus Türkiye team can help you validate the configuration before production rollout.

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